Privacy Policy - Numa Recovery Center

Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY
BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS
INFORMATION. PLEASE REVIEW IT CAREFULLY.
Provided in compliance with 45 C.F.R. Â§ 164.520
Numa Behavioral Health (referred to as Numa) uses health information about you
for treatment, to obtain payment for treatment, to evaluate the quality of care you
receive, and for other administrative and operational purposes. Your health
information is contained in a medical record that is the physical property and
responsibility of Numa .
How We May Use And Disclose Your Protected Health Information:

Routine Uses and Disclosures of Protected Health Information
We are permitted under federal law to use and disclose PHI, without
your written authorization, for certain routine uses and disclosures,
such as those made for treatment, payment, and the operation of our
business. The following are examples of the types of routine uses and
disclosures of PHI that we are permitted to make:
For Treatment:We will use and disclose your PHI to provide,
coordinate and manage your treatment. For example, we will use your
medical history to assess your health and perform requested services.
For Payment:Your PHI will be used and disclosed, as needed, to
obtain payment for the health care services we provide you. For
example, we may need to disclose to your health plan information
about your current medical condition so that it will pay us for the
services that we have furnished you.
For Health Care Operations:We may also use and disclose your PHI
for to support our business activities. For example, we may disclose
your PHI to accreditation organizations, auditors, or other consultants
to review our practice, evaluate our operations, and tell us how to
improve our services.
Uses and Disclosures That May Be Made Without Your
Authorization or Opportunity to Object We may use or disclose
your PHI in the following situations without your authorization or
providing you the opportunity to object.
Required by the Secretary of Health and Human Services:We may
be required to disclose your PHI to the Secretary of the United States
Department of Health and Human Services to investigate or determine
our compliance with certain legal requirements.
Required by Law:We may disclose PHI about you when we are
required to do so by federal, state, or local law.
Public Health:We may disclose PHI about you in connection with
certain public health reporting activities. For instance, we may disclose
PHI to a public health authority authorized to collect or receive PHI
such as state health departments and federal health agencies.
Abuse or Neglect:We may disclose your PHI to a public health
authority or other government authority authorized by law to receive
reports of child abuse or neglect. We may also disclose your PHI in
situations of domestic abuse to a government agency authorized to
receive such information.
Health Oversight:We may disclose your PHI in connection with
certain health oversight activities of licensing and other agencies, such
as audit, investigation, inspection, licensure, or disciplinary actions,
and civil, criminal, or administrative proceedings.
Judicial and Administrative Proceedings:We may disclose your PHI
in response to a warrant, subpoena, or other order of a court or
administrative hearing body, and in connection with certain government
investigations and law enforcement activities.
Coroner and Funeral Directors:We may release your PHI to a
coroner, medical examiner or funeral director to identify a deceased
person or determine the cause of death.
Workers’ Compensation:We may release your PHI to workers’
compensation insurers or similar programs.
Serious Threat to Health or Safety:We may disclose PHI about
you also when necessary to prevent a serious threat to your health and
safety or the health and safety of others.
Specialized Government Functions:If you are a member of the
Armed Forces, we may disclose PHI about you as required by military
command authorities. We also may release PHI about foreign military
personnel to the appropriate foreign military authority.
National Security and Intelligence Activities:We may disclose
your PHI to authorized federal officials for intelligence,
counterintelligence, protection of the President, other authorized
persons or foreign heads of state, for purpose of determining your own
security clearance and other national security activities authorized by
law.
Organ Donation:If you are an organ donor, we may disclose your
PHI to organ procurement organizations as necessary to facilitate
organ donation or transplantation.
Inmates:We may use or disclose your PHI if you are an inmate of a
correctional facility and we created or received your PHI in the course
of providing care to you.
Research:Under certain circumstances, we may disclose your PHI
to researchers when their research has been approved by an
institutional review board that has reviewed the research proposal and
established protocols to ensure the privacy of your PHI.
Business Associates:We may disclose your PHI to our business
associates so that they can perform the tasks that we hire them to do.
Our business associates must guarantee to us that they will respect
the confidentiality of your PHI.
Uses and Disclosures That May Be Made Either With Your
Agreement or the Opportunity to Object
Unless you object, we may disclose to a member of your family, a
relative, a close friend or any other person you identify, orally or in
writing, your PHI that directly relates to that person’s involvement in
your health care. If you are unable to agree or object to such
disclosure, we may disclose such information as necessary if we
determine that it is in your best interest based on our professional
judgment. We may use or disclose your PHI to notify or assist in
notifying a family member, personal representative or any person
responsible for your care of your location or general condition.
Uses and Disclosures of Protected Health Information Based
upon Your Written Authorization
Marketing:We must obtain your written authorization to use and
disclose your PHI for most marketing purposes.
Sale of PHI:We must obtain your written authorization for any
disclosure of your PHI which constitutes a sale of PHI.
Other Uses:We are also required to obtain written authorization
from you for uses and disclosures of PHI other than those described
above. If you provide us with such permission, you may revoke that
permission, in writing, at any time. If you revoke your permission, we
will no longer use or disclose protected information about you for the
reasons covered by your written authorization. We will be unable to
take back any disclosures already made based upon your original
permission.

Your Rights Regarding your Protected Health Information:
You have certain rights regarding your PHI, which are explained below. You may
exercise these rights by submitting a request in writing to our Privacy Officer at
the address below.

You have the right to request a restriction of your PHI.You have the
right to ask for restrictions on the ways in which we use and disclose
your PHI for purposes of treatment, payment or health care operations.
You may also request that any part of your PHI not be disclosed to
family members or friends who may be involved in your care or for
notification purposes as described in this Notice. Your request must
state the specific restriction requested and to whom you want the
restriction to apply. We are not required to agree to a restriction that
you request, except we must agree not to disclosure your PHI to your
health plan if the disclosure (1) is for payment or health care
operations purposes and is not otherwise required by law, and (2) the
disclosure deals solely with health care items or services that were
paid for in full by a person or entity other than your health plan. For
example, if you paid out-of-pocket in full for a service, we must agree
to your request to restrict disclosure of that information to your health
plan.
You have the right to request that you receive communications
containing your PHI from us by alternative means or at alternative
locations.You have the right to request that we communicate with you
in a certain way or at a certain location. For example, you may ask that
we only contact you at home or by mail. We will accommodate
reasonable requests. We may also condition this accommodation by
asking you for information as to how payment will be handled or
specification of an alternative address or other method of contact.
You have the right to opt out of receiving fundraising
communications from us.We may contact you for fundraising
purposes, and you have the right to opt out of receiving these
communications.
You have the right to inspect and copy your PHI.Except under
certain circumstances, you have the right to inspect and copy your
PHI, and we are required to provide you access to such PHI for
inspection and copying within 30 days after receipt of your request
(with up to a 30-day extension if needed). If you ask for copies of this
information, we may charge you a cost-based fee for copying and
mailing. We will base this fee on current Colorado law. If we maintain
your records in electronic format, you have the right to access your PHI
in electronic format. It is our policy only to accept written requests for
access to medical and billing records. In addition, there are situations
where we may deny your request for access to your PHI. For example,
we may deny your request if we believe the disclosure will endanger
your life or that of another person. Depending on the circumstances of
the denial, you may have a right to have this decision reviewed.
You have the right to amend your PHI.If you believe that PHI in your
records is incorrect or incomplete, you have the right to ask us to
correct the existing information or to correct the missing information.
We will respond to your request within 60 days (with up to a 30-day
extension if needed). Under certain circumstances, we may deny your
request. We may deny your request if, for example, we determine that
your PHI is accurate and complete. If we deny your request, we will
send you a written explanation and allow you to submit a written
statement of disagreement. It is our policy to require requests for
correction or amendment be submitted in writing.
You have the right to receive an accounting of certain disclosures
that we have made of your PHI.You have a right to ask for a list of
instances when we have used or disclosed your PHI for reasons other
than your treatment, payment for services furnished to you, our health
care operations, or disclosures you give us authorization to make. You
must specify a time period for the accounting, which may not be longer
than 6 years prior to the date of the request. You may request a shorter
timeframe. If you ask for this information from us more than once every
twelve months, we may charge you a fee. We will respond to your
request within 60 days (with up to a 30-day extension if needed).
You also have the right to be notified if you are affected by a
breach of unsecured PHI.
You have the right to a copy of this Notice in paper form.You may
ask us for a copy at any time.

Complaints:
You may complain to us or to the Secretary of the United States Department of
Health and Human Services if you believe your privacy rights have been violated
by us. You may file a complaint with us by notifying our HR Director at (832) 699-
9773.

We will not retaliate against you in any way for filing a complaint.

Questions:

If you have any questions, requests, or concerns about this notice or your
Numa -related health information rights or our use and disclosure of health
information, please contact:

privacy@numabh.com.
Numa
Notice of Website Privacy Practices

Effective date: April 16, 2021

Numa (“us”, “we”, or “our”) operates the https://www.numarecoverycenters.com/
website (hereinafter referred to as the “Service”).
This page informs you of our policies regarding the collection, use and disclosure
of personal data when you use our Service and the choices you have associated
with that data.

We use your data to provide and improve the Service. By using the Service, you
agree to the collection and use of information in accordance with this policy.
Unless otherwise defined in this Privacy Policy, the terms used in this Privacy
Policy have the same meanings as in our Terms and Conditions, accessible from
https://www.numarecoverycenters.com/

Definitions

- Service Service is the https://www.numarecoverycenters.com/ website
operated by Numa
- Personal Data Personal Data means data about a living individual
who can be identified from those data (or from those and other
information either in our possession or likely to come into our
possession).
- Usage Data Usage Data is data collected automatically either
generated by the use of the Service or from the Service infrastructure
itself (for example, the duration of a page visit).
- Cookies Cookies are small files stored on your device (computer or
mobile device).
- Data Controller Data Controller means the natural or legal person
who (either alone or jointly or in common with other persons)
determines the purposes for which and the manner in which any
personal information are, or are to be, processed. For the purpose of
this Privacy Policy, we are a Data Controller of your Personal Data.
- Data Processors (or Service Providers) Data Processor (or Service
Provider) means any natural or legal person who processes the data
on behalf of the Data Controller. We may use the services of various
Service Providers in order to process your data more effectively.
-Data Subject (or User) Data Subject is any living individual who is
using our Service and is the subject of Personal Data.

Information Collection and Use
We collect several different types of information for various purposes to provide
and improve our Service to you.
Types of Data Collected

Personal Data
While using our Service, we may ask you to provide us with certain personally
identifiable information that can be used to contact or identify you (“Personal
Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data

Usage Data

We may also collect information on how the Service is accessed and used
(“Usage Data”). This Usage Data may include information such as your
computer’s Internet Protocol address (e.g. IP address), browser type, browser
version, the pages of our Service that you visit, the time and date of your visit,
the time spent on those pages, unique device identifiers and other diagnostic
data.

Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our
Service and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous
unique identifier. Cookies are sent to your browser from a website and stored on
your device. Other tracking technologies are also used such as beacons, tags
and scripts to collect and track information and to improve and analyze our
Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is
being sent. However, if you do not accept cookies, you may not be able to use
some portions of our Service.

Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your
preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.

Use of Data
Numa uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when
you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our

Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
Legal Basis for Processing Personal Data under the General Data Protection
Regulation (GDPR)
If you are from the European Economic Area (EEA), Numa legal basis for
collecting and using the personal information described in this Privacy Policy
depends on the Personal Data we collect and the specific context in which we
collect it.
Numa may process your Personal Data because:
- We need to perform a contract with you
- You have given us permission to do so

The processing is in our legitimate interests and it is not overridden by
your rights

To comply with the law

Retention of Data

Numa will retain your Personal Data only for as long as is necessary for the
purposes set out in this Privacy Policy. We will retain and use your Personal Data
to the extent necessary to comply with our legal obligations (for example, if we
are required to retain your data to comply with applicable laws), resolve disputes
and enforce our legal agreements and policies.
Numa will also retain Usage Data for internal analysis purposes. Usage Data is
generally retained for a shorter period of time, except when this data is used to
strengthen the security or to improve the functionality of our Service, or we are
legally obligated to retain this data for longer periods.

Transfer of Data
Your information, including Personal Data, may be transferred to — and
maintained on — computers located outside of your state, province, country or
other governmental jurisdiction where the data protection laws may differ from
those of your jurisdiction.
If you are located outside United States and choose to provide information to us,
please note that we transfer the data, including Personal Data, to United States
and process it there.
Your consent to this Privacy Policy followed by your submission of such
information represents your agreement to that transfer.
Numa will take all the steps reasonably necessary to ensure that your data is
treated securely and in accordance with this Privacy Policy and no transfer of
your Personal Data will take place to an organization or a country unless there
are adequate controls in place including the security of your data and other
personal information.

Disclosure of Data
Business Transaction
If Numa is involved in a merger, acquisition or asset sale, your Personal Data
may be transferred. We will provide notice before your Personal Data is
transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement
Under certain circumstances, Numa may be required to disclose your Personal
Data if required to do so by law or in response to valid requests by public
authorities (e.g. a court or a government agency).

Legal Requirements
Numa may disclose your Personal Data in the good faith belief that such action
is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Numa

- To prevent or investigate possible wrongdoing in connection with the
Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability

Security of Data
The security of your data is important to us but remember that no method of
transmission over the Internet or method of electronic storage is 100% secure.
While we strive to use commercially acceptable means to protect your Personal
Data, we cannot guarantee its absolute security.
Your Data Protection Rights under the General Data Protection Regulation
(GDPR)
If you are a resident of the European Economic Area (EEA), you have certain
data protection rights. Numa aims to take reasonable steps to allow you to
correct, amend, delete or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if
you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or delete the information we have on
you. Whenever made possible, you can access, update or request
deletion of your Personal Data directly within your account settings
section. If you are unable to perform these actions yourself, please
contact us to assist you.
- The right of rectification. You have the right to have your information
rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of
your Personal Data.
- The right of restriction. You have the right to request that we restrict
the processing of your personal information.
- The right to data portability. You have the right to be provided with a
copy of the information we have on you in a structured, machine-
readable and commonly used format.
- The right to withdraw consent. You also have the right to withdraw
your consent at any time where Numa relied on your consent to
process your personal information.

Please note that we may ask you to verify your identity before responding to such
requests.
You have the right to complain to a Data Protection Authority about our collection
and use of your Personal Data. For more information, please contact your local
data protection authority in the European Economic Area (EEA).
Service Providers
We may employ third party companies and individuals to facilitate our Service
(“Service Providers”), provide the Service on our behalf, perform Service-related
services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these
tasks on our behalf and are obligated not to disclose or use it for any other
purpose.

Analytics
We may use third-party Service Providers to monitor and analyze the use of our
Service.
- Google Analytics Google Analytics is a web analytics service offered
by Google that tracks and reports website traffic. Google uses the data
collected to track and monitor the use of our Service. This data is
shared with other Google services. Google may use the collected data
to contextualize and personalize the ads of its own advertising
network. You can opt-out of having made your activity on the Service
available to Google Analytics by installing the Google Analytics opt-out
browser add-on. The add-on prevents the Google Analytics JavaScript
(ga.js, analytics.js and dc.js) from sharing information with Google
Analytics about visits activity. For more information on the privacy
practices of Google, please visit the Google Privacy & Terms web
page: https://policies.google.com/privacy?hl=en

Behavioral Remarketing
Numa uses remarketing services to advertise on third party websites to you after
you visited our site. We and our third-party vendors use cookies to inform,
optimize and serve ads based on your past visits to our site.
- Google AdWords Google AdWords remarketing service is provided by
Google Inc. You can opt-out of Google Analytics for Display Advertising
and customize the Google Display Network ads by visiting the Google
Ads Settings page: https://www.google.com/settings/adsGoogle
also recommends installing the Google Analytics Opt-out Browser Add-
on – https://tools.google.com/dlpage/gaoptout – for your web
browser. Google Analytics Opt-out Browser Add-on provides visitors
with the ability to prevent their data from being collected and used by
Google Analytics. For more information on the privacy practices of
Google, please visit the Google Privacy & Terms web
page: https://policies.google.com/privacy?hl=en
- Facebook Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by
visiting this page: https://www.facebook.com/help/164968693837950To opt-out
from Facebook’s interest-based ads, follow these instructions from
Facebook: https://www.facebook.com/help/568137493302217Faceb
ook adheres to the Self-Regulatory Principles for Online Behavioral
Advertising established by the Digital Advertising Alliance. You can
also opt-out from Facebook and other participating companies through
the Digital Advertising Alliance in the USA https://optout.aboutads.info/,

the Digital Advertising Alliance of Canada in Canada https://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe https://youronlinechoices.eu/, or opt-out
using your mobile device settings. For more information on the privacy
practices of Facebook, please visit Facebook’s Data
Policy: https://www.facebook.com/privacy/explanation

Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you
click a third party link, you will be directed to that third party’s site. We strongly
advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy
policies or practices of any third party sites or services.

Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone
under the age of 18. If you are a parent or guardian and you are aware that your
Child has provided us with Personal Data, please contact us. If we become
aware that we have collected Personal Data from children without verification of
parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any
changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to
the change becoming effective and update the “effective date” at the top of this

Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: privacy@numabh.com

Notice of Privacy Practices

Definitions

Quick Links

About Numa

Location